The hotel is clean.

We experienced multiple issues during our stay. The pressure in the water jets of the bathtub was erratic, causing water to shoot out uncontrollably. Additionally, the breakfast experience was disappointing, lacking variety and quality. There was also a stain on the floor that made the cleanliness feel compromised.

luxurious decor, extensive spa facilities, complimentary sparkling water

The swimming pool and jacuzzi temperature should be adjusted!!! Electrics in rooms need better maintenance!!! Toiletries must be more plentiful!!! Any 5-star hotel should have perfect functioning in all areas!!!

The Superior Double Room boasts a modern design with spacious layouts, making it a comfortable retreat. The outdoor pool area is clean and well-maintained, perfect for a refreshing dip after exploring the city.

Inadequate lighting in the bathroom made it challenging for getting ready. Additionally, there was a persistent odor from smoking areas that occasionally wafted into the non-smoking sections, which detracted from the overall dining experience. The free TV channels often suffered from poor signal reception.

I truly enjoyed the elegant decor and spacious layout of the common areas, which made it easy for me to navigate and relax—perfect for seniors. The staff were exceptionally attentive, ensuring my comfort throughout my stay.

Inadequate bathroom lighting made getting ready difficult.

A relaxing spa retreat

The moment I stepped into the spa, I felt a wave of calm wash over me. The staff went above and beyond to ensure my comfort during every treatment.

However, the breakfast options were a bit limited, especially for those like me who prefer vegetarian choices. It would be nice to see more variety in the future.

The staff were exceptionally accommodating, offering a free late check-out.

The bathroom lighting was inadequate, making it difficult to get ready.

would like to come again

The hotel has a stunning indoor pool and jacuzzi, perfect for relaxation. My room had air conditioning and a great view from the balcony. Breakfast was diverse with fresh pastries and quality food. The wellness area was awesome, with various saunas and spa treatments. Staff were super friendly and attentive throughout my stay.

Had a lovely two-night stay where I enjoyed the spacious room with a huge bed and a powerful shower. The spa area offered a great sauna and massage options, perfect for unwinding after exploring. Only thing was the bathroom could've used a bit more lighting, but overall, it was a fantastic experience! 😊

unforgettable stay at swiss diamond with excellent air conditioning and lovely spa facilities

Great location, excellent service, and comfortable rooms.

Great location and spacious rooms, but breakfast service was poor. Not enough towels.

Exceptional Service with Great Amenities

I had a pleasant stay in the center of Prishtina, where I enjoyed a well-appointed room with a comfortable bed. The staff went above and beyond to ensure my needs were met, providing friendly and professional service throughout my visit. The spa and indoor pool were fantastic spots to unwind after a day of exploring. Although the breakfast could have been quieter, the quality of food was impressive.

The spa and swimming pool were amazing and provided a complete relaxation experience. I loved the unique volcano cake!

great stay but minor flaws

The spa provided an incredible escape after a long day. The room's design was both modern and inviting, making it a pleasure to return to each evening.